Privacy Policy

Privacy Policy

Last updated: August 3, 2025

Welcome to www.lulu-writes.com (the “Site”) for Shelton Legacy Press, LLC. At Shelton Legacy Press, LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy governs our practices with respect to users of our Site (“Visitors”), including those who register for author services or access our client-exclusive Author Partners-Only portal (“Authorized Clients”).

Personally Identifiable Information

"Personally Identifiable Information" (PII) refers to data that can be used to identify, contact, or locate a specific person, including but not limited to name, address, email, phone number, credit card or billing information, and other personal identifiers. This policy does not apply to anonymized or aggregated information not connected to an identifiable individual.

Information We Collect

We may collect the following types of information:

  • Basic information from all Visitors (e.g., browser type, IP address, general location)

  • Information from Authorized Clients, including name, address, email, phone number, manuscript details, payment history, and service preferences

  • Content uploaded by clients for editing, design, or publishing support

Who Collects the Information

Information is collected directly by Shelton Legacy Press, LLC and may also be collected by third-party service providers such as secure payment processors (e.g., Stripe, PayPal), email marketing platforms, and publishing/distribution partners (e.g., Amazon KDP or IngramSpark). While we take steps to work with trusted vendors, we are not responsible for their independent privacy practices.

How We Use Your Information

We use Personally Identifiable Information to:

  • Fulfill service requests and manage publishing projects

  • Provide client support and communication

  • Improve our website and service offerings

  • Offer targeted marketing, promotional updates, and publishing opportunities to Authorized Clients

  • Respond to inquiries or requests submitted through our contact forms or email

We do not sell, rent, or trade your personal information to unaffiliated third parties.

Sharing of Information

We may share information with:

  • Authorized contractors or freelancers who assist with editing, design, or book production

  • Distribution platforms (e.g., Amazon KDP, IngramSpark) as required for project fulfillment

  • Payment processing providers for secure billing

  • Law enforcement or regulatory authorities when required by law

Aggregated, non-identifiable data may be used for internal reporting or promotional statistics.

Cookies and Tracking Technologies

We use cookies to enhance user experience, monitor website performance, and support secure access to client-only areas. Cookies may track session data, remember login preferences, and collect anonymous analytics. You may disable cookies in your browser settings, though certain features of the Site may not function properly.

How We Store and Protect Your Information

All Personally Identifiable Information is stored securely and accessible only to authorized Shelton Legacy Press personnel and contractors. Sensitive data such as credit card information is encrypted via secure protocols. While we take reasonable steps to safeguard your data, no digital system is completely immune from breaches or errors.

Your Rights

Depending on your location and applicable data laws, you may have the right to:

  • Access or request a copy of your data

  • Request corrections to inaccurate information

  • Request deletion of your data ("Right to be Forgotten")

  • Withdraw consent to certain uses of your data

  • Object to certain types of processing

  • File a complaint with a data protection authority

To exercise your rights, please contact us at info@sheltonlegacypress.org .

Updating or Deleting Information

You may request to update or delete your personal information at any time by contacting us at info@sheltonlegacypress.org . Some data may remain archived for legal, transactional, or security purposes, but will not be used for ongoing communication or distribution.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site following any updates constitutes acceptance of those changes.

Links to Third-Party Sites

Our Site may contain links to other websites not controlled by Shelton Legacy Press. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their policies independently.

Contact Us

If you have any questions about this Privacy Policy, your rights, or our data handling practices, please contact us at:

info@sheltonlegacypress.org